In his experience as a BPM consultant, Roger finds that most organizations fail to sustain effective process-based management because they fail to firmly embed business process governance, a prerequisite to effective BPM. In this Column, he offers five practical steps to incorporate governance in an organization's processes, thus assuring a sustainable process-based management system.
Created from the Casewise Model 00 - Kybernetica Model on 31/07/2016 at 20:01